Privacy Policy

A legal disclaimer

At THE DIAMOND SPECIALIST, we prioritize your privacy and the security of your information. Our privacy policy outlines how we collect, use, and protect your personal data when you browse our website or make a purchase. We are committed to safeguarding your personal choices and ensuring your experience with us is secure and enjoyable.

Privacy Policy - the basics

We collect data in the following ways:

Directly from you: When you make a purchase, contact us, create an account, or sign up for marketing.
Automatically: Via cookies and tracking technologies on our website.
In-store: Through purchase receipts, CCTV (for security), and consultation notes.
Third parties: Payment processors, social media platforms (if you interact with our ads/pages), marketing partners.

Privacy Policy

How We Use Your Information
We use your information to:

Process and fulfill orders
Provide order confirmations, invoices, and shipping updates
Respond to customer service requests or queries
Send promotional materials (only if you’ve opted in)
Conduct in-store or virtual consultations
Improve our website and user experience
Prevent fraud or unauthorized transactions
Comply with legal obligations (e.g., tax laws, KYC requirements)

Sharing Your Information

We do not sell your personal data. We may share your information with:

Trusted third-party service providers, such as:
- Payment gateways (e.g., Stripe, Razorpay, PayPal)
- Shipping and logistics partners
- Marketing and email platforms (e.g., Mailchimp, Meta, Google)
Legal authorities when required by law or for fraud prevention.
Affiliates or subsidiaries of our business, under strict confidentiality.